Improving the user experience at Credendo Bank’s headquarters in Brussels
Regulatory Audit and Optimization Follow-Up
Location
3 Rue Montoyer, Brussels-Capital Region, 1000
Client
Credendo
Budget studies
€25,000.00 (excl. tax)
Timing studies
Start: April 2025
End of February 2026
Improving the user experience at Credendo Bank’s headquarters in Brussels
Regulatory Audit and Optimization Support
System audit based on the inventory of technical systems covered by the maintenance contract.
Ingenium recommends performing a quick scan of the system using the building management system (BMS) as a tool. The goal is to determine whether the system is functioning independently and optimally. A list of malfunctions and opportunities for optimization will be compiled. If available, we will use the functional description that Honeywell used as the basis for programming.
Ingenium is drawing up a step-by-step action plan:
1) Requesting all relevant documents prior to the visit,
2) Scheduling the on-site visit and requesting remote access to the BMS
3) Conformity check/functional description
4) preparing a report that describes the situation and provides a clear overview of the installation
5) An on-site brainstorming session to discuss installation issues and potential improvements.
Seasonal audit optimization (average of 1 day per month)
- Remote monitoring of the BMS and reporting (once a month)
- Quarterly on-site visit with the maintenance company SPIE
Complete satisfaction among users, the technical team, and Credendo’s management after six months of collaboration.
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