Maintenance & energy performance contracts (OEPC).

For those who manage complex installations and/or have an extensive patrimony in portfolio, the planning, execution and follow-up of that maintenance is not always obvious. Ingenium unburdens you with a customized approach in which both an in-house maintenance team and maximum outsourcing can find a place.

First and foremost, we advise on the optimal formula. Does the client want a vertical maintenance contract - all installations across all buildings - or a horizontal contract where a particular installation - for example, the elevators - are maintained in all buildings? Based on the NEN2767 audit, the condition of the installation can be mapped out. This allows a realistic multi-year maintenance budget to be drawn up and monitored.

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Then, together with the customer, it is determined for which assignments own person can be used and what should be outsourced. With outsourcing, various formulas are possible, such as performance contracts, resource commitments and work under direction. Ingenium also assists the client in drawing up calls for tenders. Important here is the determination of the award criteria tailored to the expectations and needs of the client. We also provide service level agreements (SLA) with key performance indicators (KPI) so that the installations continue to meet expectations throughout their life cycle. We then do a vetting of the submitted bids and advise the client on the allocation. If the client wishes, we oversee the start-up and follow-up of effective maintenance.

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A maintenance tune-up is also possible. Here we examine the maintenance that is already taking place. Is this maintenance sufficient for these specific installations and is it done in the right way? In this way, existing maintenance contracts can be updated by upgrading certain aspects.